🏠 Life Admin

Help & Support

Getting Started

Welcome to Life Admin — your household command centre. Here's how to get set up quickly:

  1. Open the app and complete the onboarding to create or join a household.
  2. Add your family members in the Family tab.
  3. Set up reminders for bills, renewals, and appointments in the Reminders tab.
  4. Scan and store important documents using the camera icon in Documents.
  5. Invite your partner or family members to join your household via the Profile → Household QR code.

Frequently Asked Questions

How do I invite someone to my household?

Go to Profile → Household → Share Household and share the QR code or join link. The other person opens the link on their device and taps "Join Household".

Why can't the other person scan the QR code?

Ensure both devices are connected to the internet and signed into iCloud. If the QR was generated a while ago, generate a fresh one from Profile → Reconnect Sharing.

My data isn't syncing across devices

Make sure both devices are signed into the same iCloud account (for personal data) or have accepted the household invitation (for shared data). Go to Settings → [your name] → iCloud and ensure Life Admin is toggled on.

How do I cancel my Premium subscription?

Go to iPhone Settings → [your name] → Subscriptions → Life Admin Premium and tap "Cancel Subscription". Your access continues until the end of the current billing period.

Can I export my data?

Yes. Go to Profile → Settings → Export Data to download a copy of your household data.

How do I delete all my data?

Go to Profile → Settings → Delete All Data. This is irreversible. You can also remove Life Admin's iCloud storage from iPhone Settings → [your name] → iCloud → Manage Account Storage.

Notifications aren't appearing

Check that notifications are enabled: iPhone Settings → Life Admin → Notifications → Allow Notifications. You can also manage notification preferences within the app under Profile → Notification Preferences.

The app is asking for camera permission

Camera access is needed to scan documents and receipts. You can grant this in iPhone Settings → Life Admin → Camera → Allow.

Contact Support

Can't find the answer you need? We're happy to help. Send us an email and we'll aim to respond within 1–2 business days.

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